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Security Support Engineering Intern (IAM)

HU Budapest
Full or part-time
Intern / Student

This is your role

Are you a natural problem-solver with a passion for technology and customer success? Are you looking for a hands-on internship where your work directly impacts real-world partners?

We are seeking a proactive and curious Security Support Engineering Intern to join our team. This is not a typical "scripted" tech support internship. Instead, we are looking for someone with an engineering mindset who wants to dive deep into our proprietary technology within the Identity and Access Management (IAM) arena.

As an intern, you won't be thrown into the deep end alone. You will receive comprehensive training through our specialized academy and work closely with senior engineers to learn how to diagnose, troubleshoot, and support enterprise-level software.

Under the guidance of experienced engineers, you will gain hands-on experience across the entire support and infrastructure lifecycle:

  • Learn the Support Lifecycle: Assist in managing and resolving technical tickets across L2 and L3 support, learning how to meet industry-standard SLAs.

  • Develop Detective Skills: Learn how to analyze integration logic, collect system logs, review configuration files, and recreate reproduction steps to troubleshoot issues.

  • Collaborate on Critical Incidents: Shadow senior engineers as they diagnose complex technical issues, and learn how to effectively escalate tickets to Product and Engineering teams.

  • Empower Our Community: Help partners and customers navigate our documentation and learning platform, helping them find the answers they need.

  • Contribute to Knowledge Sharing: Document your findings, workarounds, and step-by-step guides to help enrich our internal knowledge base.

  • Master Industry Tools: Gain proficiency in enterprise workflow tools, ensuring seamless communication and updates between Zendesk and Jira.

  • Cloud & System Maintenance: Learn to monitor system alerts within our Azure cloud environment and assist with routine maintenance, including software updates and backups in our test environments.

  • Note: While full-time team members participate in a 24/7 standby rotation, your involvement will be strictly focused on daytime learning and shadowing.

This is you

Education & Experience

  • Education: Currently pursuing or recently graduated with a Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related technical field.

  • Experience: Previous internship, personal projects, or academic coursework that demonstrates a strong interest in software engineering, DevOps, or technical support.

Foundational Technical Skills (Exposure or Familiarity)

  • Cloud & Containers: Academic exposure or basic practical experience with Docker, Kubernetes, or cloud platforms like Microsoft Azure / AWS is a major plus.

  • Programming Basics: Familiarity with Java or C++  enough to read code, understand a stack trace, and follow application logic during troubleshooting. 

  • Networking Basics: A foundational understanding of how the web works, including basic concepts of networks, DNS, HTTPS, and SSL/TLS.

  • Databases & Tools: Familiarity with basic SQL queries and exposure to GitHub or GitHub Actions.

  • Security & Vulnerabilities : Basic awareness of common security concepts and vulnerability management CVEs.

Soft Skills

  • Communication: Strong verbal and written communication skills in English.

  • Aptitude: A highly proactive, curious, and eager-to-learn mindset.

  • Team Player: Ability to collaborate effectively with diverse teams and maintain a positive attitude under pressure.

Big advantage:

  • German language skills verbal and written because Nevis is a Swiss-owned and operated company 

Why us?

  • Structured Mentorship: Dedicated guidance from senior engineers who genuinely want to help you grow.

  • Nevis Academy Training: Access to the exact same product training modules that our full-time engineers receive.

  • Real-World Impact: A resume-building experience working with cutting-edge IAM technology, modern cloud infrastructure (Azure), and containerization (Kubernetes).

About us

Nevis Security AG is a pioneer in digital security and a strong advocate for the use of passwordless, user-friendly access solutions worldwide. As the market leader in Switzerland in the area of customer identity and access management (CIAM), Nevis provides organizations in the financial, insurance and iGaming sectors with the highest level of data protection and seamless authentication procedures. Nevis technology secures over 80 per cent of online banking transactions in Switzerland – demonstrating the company’s expertise and commitment to innovation. Headquartered in Zurich/Switzerland with offices across Europe, Nevis is constantly expanding its global presence through a rapidly expanding partner network, emphasizing its role as a key player in the digital ecosystem. Nevis aims to strengthen its position as a leading authority in digital identity security worldwide and to provide scalable, forward-looking solutions that meet the growing needs of its customers. For more information, visit www.nevis.net.

Die Nevis Security AG ist ein Pionier im Bereich der digitalen Sicherheit und setzt sich weltweit nachdrücklich für den Einsatz passwortloser, benutzerfreundlicher Zugangslösungen ein. Als Marktführer in der Schweiz im Bereich Customer Identity and Access Management (CIAM) bietet Nevis Unternehmen aus den Bereichen Finanzen, Versicherungen und iGaming ein Höchstmaß an Datenschutz und nahtlose Authentifizierungsverfahren. Die Technologie von Nevis sichert über 80 Prozent der Online-Banking-Transaktionen in der Schweiz – ein Beweis für die Kompetenz und das Innovationsengagement des Unternehmens. Mit Hauptsitz in Zürich/Schweiz und Niederlassungen in ganz Europa baut Nevis seine globale Präsenz durch ein schnell wachsendes Partnernetzwerk kontinuierlich aus und unterstreicht damit seine Rolle als wichtiger Akteur im digitalen Ökosystem. Nevis hat sich zum Ziel gesetzt, seine Position als weltweit führende Autorität im Bereich der digitalen Identitätssicherheit zu stärken und skalierbare, zukunftsorientierte Lösungen anzubieten, die den wachsenden Anforderungen seiner Kunden gerecht werden. Weitere Informationen finden Sie unter www.nevis.net.